Being good at your job is a great way to start your career. But to fulfil your potential and get more senior roles, you need more than technical expertise. Joanna Gaudoin has helped thousands of bright, capable professionals master the essential skills that will take them to the next level of their careers. From making a good impression to dealing with difficult people, from building external relations to acing your online presence, here are all the skills you need to get that promotion - in just 6 minutes!